Ulta Beauty

I went in for a "curl haircut" and while my stylist was extremely sweet, it became very clear once she started cutting my hair that she did not know what she was doing. Unfortunately this is something I've experienced at a multitude of salons and I wish stylists would be more upfront about their abilities because it does a disservice to both of us.

The Cashier was rude after I told her I didn't want to provide my phone number or sign up for the rewards program. She got dismissive and told me I wouldn't be able to return a single item if I didn’t sign up. Not the best advertisement for said program, lol. Also don't think that’s how the law on return policies works.

This review is for the hair stylist Ivy. I booked my appointment for the wrong day but she squeezed me in for balayage anyway. She said she was fairly new but her work does not reflect that of someone who is new. I LOVE my hair! She FAR exceeded my expectations! I don’t live here but come back a lot to visit family and would definitely come back to touch up! I didn’t have an appointment so I couldn’t leave a review for the salon directly so I hope she sees this. Thanks so much!