Salon Ka-Terra

Emily did a fabulous job with my hair. It was my first visit, every one is friendly and nice.

I went here to get my hair styled for an event. I showed the lady there a picture of what I wanted done to my hair and she started doing something completely different from what it showed. I then made her stop and try to tell her exactly how I wanted it since a picture didn’t work, maybe a word explaination would. Nothing worked so the lady just basically ended up giving my hair a basic look I could do myself that I was charged way too much money for. Everyone in the salon had a nasty attitude. I don’t recommend.

My good friend has praised this salon in the past, but when she asked for a correction to work done, the stylists mocked her husband’s Suicide like it was a joke. I lost my boyfriend to Suicide as well, and there’s nothing funny about it. The behavior was unprofessional, insensitive, and caused serious harm to my friend’s mental health. Needless to say, she did not have a good experience, and the staff needs some serious client service and sensitively training. Shameful behavior.