Roots Salon

First of all customer is always right I came with so many expectations and they did a lazy job, the hair dresser started on my already conditioned hair, and lectured me on what suits me because I’m too dark, applied semi permanent die on my hair when my appointment was clearly set for color take down and then recoloring it was only 45 min color she did and asked me to come for 4 hour appointment… !! I have always been to best hairstylists and this is the first place where they don’t even recommend you hairstylist according to your native color type, I’m disappointed sad and left with so many shades in my hair, next time get a stylist for native hair types or say you can’t color our hair straightforward!! If your hair is dark I highly recommend style salon in new Berlin, this place is just a ripoff for darker hair , I’m editing this because no one tried to help or call me, turns out she used a semi permanent dye on my hair to cover up grey which she didn’t knew how to color, i was told

I have been to Kay quite a few times before and she always does such a wonderful job. I usually come in for alternative cuts, previously a wolf cut and now tomboyish sidetails, and I love what she does every single time. This past appointment all I had was a drawing showing what I wanted (the sidetails/short in back) and she replicated it PERFECTLY!! I am in LOVE with my hair and I can't wait to go back! Services: Hairstyling, Bang trim, Haircut

Quick and kind! Great for a first haircut and will go back. Glad to have a discount on products, service pricey but she did a great job!