Royal Oak Nails

Since I only go sporadically I forgot that my nails never look that great. Disappointed. I removed the polish after 2 days since it looked like so messy and found a gouge in one of my nails near the cuticle. Worst manicure I’ve ever had

Not going to take any stars away, but this is not acceptable. I work with my hands and I’m in a lot of pain. I was able to get the swelling down by using medicated ointment and witch hazel. This is 3 days later and still bleeding. I feel bad because the guy who did them was very nice and listened to exactly what I wanted, but you need to be more careful. I paid $70 to be in pain for days after my appointment and run the risk of infection. When he cut me like this with the drill, he jabbed his finger in to it in order to “push back the cuticle” can you maybe do that before cutting your client?

I usually never make bad reviews (especially because I came in here for my first time on Friday BECAUSE of the good reviews I seen on google & yelp) but honestly I felt the need to after the way everything turned out. I came & seen Tina Friday afternoon, she was friendly over all & we even talked about people leaving good & bad reviews for businesses & I told her I wanted to leave her a good review if everything went good but sadly it didn’t. 4 out of 10 of my fingers were cut so bad by the drill, I had to keep moving my fingers. When I did, Tina would say “you get cut because your skin is over the cuticle” but I don’t think that’s true because I’ve been getting my nails done for 14 years & I’ve only been cut MAYBE 2 other times when I was a very young girl. She didn’t do the prep work like most places do (drilling under the nails, pushing cuticles back, clipping around the nails, buffing, filing the sides under, wiping them with alcohol to make sure nothing is on them/dry them out) so